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Terms and Conditions

Effective Date: 15 Jan 2025

Registered Office: Civil Lines, Jaipur, Rajasthan - 302006

Welcome to That Girl! These Terms and Conditions ("Terms") govern your access to and use of our website, mobile application, and services, including the TG Coins loyalty program. By using our platform, you agree to abide by these Terms.

1. Definitions

1.1 "Platform" refers to the website, mobile application, and services provided by That Girl.

1.2 "TG Coins" refers to the loyalty points earned and redeemed under the program.

1.3 "User" refers to any individual using our platform, whether registered or unregistered.

2. Acceptance of Terms

2.1 By using our platform, you accept these Terms, our Privacy Policy, and any other communicated policies.

2.2 If you do not agree to these Terms, you must discontinue use of the platform immediately.

3. User Accounts

3.1 Users can register using a mobile number or via Google login.

3.2 Account holders are responsible for safeguarding their credentials. Unauthorized account access must be reported immediately.

3.3 Providing false or incomplete account information may result in suspension or termination.

4. TG Coins Loyalty Program

4.1 Users earn TG Coins through eligible transactions, referrals, and promotional activities.

4.2 TG Coins can only be redeemed on the platform for discounts on future purchases.

4.3 TG Coins are non-transferable, have no monetary value, and may expire after a designated period.

4.4 That Girl reserves the right to modify or terminate the program at any time without prior notice.

5. Pricing and Payment

5.1 All prices are displayed in INR and include applicable taxes.

5.2 Orders above ₹799 qualify for free shipping. Orders below ₹799 incur standard shipping fees.

5.3 Cash on Delivery (COD) is available for an additional charge of ₹30. Payment methods include UPI, credit/debit cards, and net banking.

6. Shipping and Delivery

6.1 We partner with Amazon Shipping for order delivery. Estimated delivery timelines are displayed during checkout.

6.2 Delays due to unforeseen circumstances or logistical challenges are beyond our control.

6.3 Users will be notified of any significant delays.

7. Returns, Refunds, and Exchanges

7.1 Eligible products can be returned within 7 days of delivery, provided they are unused and in original packaging.

7.2 Returns are managed through Delhivery. Users are responsible for ensuring items meet return criteria.

7.3 Refunds will be processed within 7-10 business days to the original payment method. TG Coins redeemed on refunded orders will not be reinstated.

8. Promotions and Offers

8.1 Offers, discounts, and TG Coins bonuses are subject to specific terms and conditions disclosed during the promotion.

8.2 Promotions cannot be combined unless explicitly stated.

9. Privacy and Security

9.1 Personal information collected is used in accordance with our Privacy Policy.

9.2 Data is securely stored and shared only with authorized service providers for operational purposes.

10. Intellectual Property

10.1 All content, logos, and trademarks on the platform are the exclusive property of Kloth Ministry.

10.2 Users are prohibited from copying, reproducing, or distributing our content without permission.

11. Prohibited Activities

11.1 Users agree not to engage in unlawful activities, fraud, or misuse of the platform.

11.2 Accounts found engaging in prohibited activities will face suspension or termination.

12. Limitation of Liability

12.1 That Girl is not liable for indirect, incidental, or consequential damages.

12.2 Our maximum liability for any claims is limited to the order value in question.

13. Governing Law

13.1 These Terms are governed by the laws of India.

13.2 Disputes shall be resolved exclusively in the courts of Jaipur, Rajasthan.

14. Modifications to Terms

14.1 We may revise these Terms at any time. Updates will be posted on our platform and take effect immediately.

14.2 Continued use of the platform signifies acceptance of the updated Terms.

15. Contact Information

For assistance, contact us at:

Email: support@thatgirlclub.com

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